Treligan (Novascape Limited) – Research Participant Privacy Notice

1. Purpose of this notice
We are committed to protecting your personal data. This privacy notice explains how and why Novascape Limited (“we”, “us”, “our”) collects, uses, shares, and retains your personal data for the purposes of conducting research, including surveys, interviews, market research, social research, and stakeholder engagement activities.

2. Who is the Data Controller?
Novascape Limited (trading as Treligan) acts as the data controller for the research project(s) in which you are invited to participate. If another organisation jointly sponsors or funds the project, they may also be a data controller—these will be identified in your project invitation.

3. What information do we collect?
Depending on the research activity, we may collect:

• Name and contact details (e.g., email address, telephone number)

• Demographic information (e.g., age, gender, ethnicity, job title, organisation, location)

• Your responses and opinions (e.g., survey or interview responses)

• Audio, video, or written recordings if interviews or focus groups are conducted

• Any other information you voluntarily share relevant to the research aims.

4. Why do we collect your information?
Your personal data may be processed for:

• Conducting and analysing research, surveys, workshops, or interviews

• Contacting you for research participation or related feedback

• Reporting aggregated, anonymised research outcomes to clients or partners

• Meeting statutory and regulatory requirements relating to research.

5. Legal basis for processing
We typically process your data either on the basis of:

• Your consent: for specific activities such as audio recording or follow-up contact

• Public task: where research is commissioned by public sector clients for public interest reasons

• Legitimate interests: such as improving environmental and sustainability services or informing public policy.

6. Do you have to take part?
Your participation is always voluntary. You may refuse to answer questions or withdraw from the research at any time without giving a reason. If you withdraw, we will delete your data wherever possible.

7. How do we keep your data safe?
All personal data is securely stored and only accessible to authorised staff or subcontracted researchers strictly for the purposes outlined. Data is anonymised or pseudonymised wherever practical before analysis and reporting. We do not sell your data or use it for direct marketing.

8. Data sharing
We may share anonymised or aggregated findings with partners or research clients. Identifiable data will only be shared outside Novascape Limited where necessary and with your explicit consent, or where required by law.

9. Data retention
Your personal data will only be retained for as long as necessary for the research, usually no more than 12 months after project completion unless otherwise stated. After this period, your personal data will be securely deleted or anonymised.

10. Your rights
You have the right to:

• Access your personal data

• Rectify inaccurate data

• Withdraw consent and request deletion (subject to legal obligations)

• Restrict or object to processing in certain circumstances

11. Contact details
For any questions, concerns, or to exercise your data rights, please contact:
Data Protection Officer
Novascape Limited
group-commercial@novascape.co.uk

If you are unsatisfied with our response, you can contact the Information Commissioner’s Office (ICO). Our registration reference is ZB203471